Schweizerhof Zermatt - A Small Luxury Hotel in Zermatt, MatterHorn

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Key details

About the Hotel

Bahnhofstrasse 5, Zermatt, CH-3920

Close to the city centre

Perfect

9.2

9.8

/10

4.3

4.5

Loved by Schweizerhof Zermatt - A Small Luxury Hotel guests

Roof Terrace Bar

In-House Ski Room

Luxurious Spa Facilities

Integrated Technology

Creative Room Design

"My suite had a 1.5 bath where there was a seperate half bathroom."

Wayne from United States

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"Unbeatable location. Excellent staff. Amazing views of the Matterhorn."

Graham from New Zealand

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"The bedrooms are very tastefully done and it's a joy to spend time in the room."

Martin from Hong Kong

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"The concierge team were in touch to ask how they may help in advance of our arrival."

justine a from United Kingdom

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"Matterhorn view is worth the supplement (seeing it turn red at 6am with the sunrise is a great experience)."

KentishMole from United Kingdom

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5-star Small Luxury Hotel with Matterhorn views in car-free Zermatt

Accommodations & Concierge

The hotel offers 95 rooms and suites, most with private balconies that provide views of the Matterhorn mountain. Guests receive personalized concierge service to arrange restaurant bookings, ski passes, and local excursions. The rooms include premium bedding, soundproof walls, and Dyson hairdryers with iPad controls for lighting and music.

Dining & Entertainment

Three on-site restaurants serve international dishes, including an open kitchen with live food preparation and a wood-fired grill. The bar area features a live DJ and a cocktail menu, with a terrace for outdoor seating. Breakfast offers a buffet with homemade pastries, fresh juices, and gluten-free options.

Wellness & Spa

The wellness area includes an indoor swimming pool, a jacuzzi, and a sauna with a steam room. Spa treatments use exclusive Nescens products and include full body massages, facials, and hammam rituals. Guests have free access to the fitness centre with personal trainer sessions and yoga classes.

Location & Transportation

Situated on Bahnhofstrasse in car-free Zermatt, the hotel is a 1-2 minute walk from the train station and the Gornergratbahn. The Matterhorn Express ski lift and all major shops are within a 10-minute walk. Complimentary transfer service from the Zermatt train station is provided for luggage assistance.

Family & Ski Amenities

The private kids club offers indoor play areas, board games, and babysitting recommendations. Ski equipment rental is available on-site, with a dedicated ski storage room and ski pass vendor at reception. Family rooms with adjoining doors and baby cribs are provided, and the hotel accommodates pets with pet baskets and bowls.

Highlights

Rooms & Views: 95 rooms and suites, most with Matterhorn-view balconies

Dining: 3 restaurants including open kitchen and live DJ bar

Wellness: Indoor pool, sauna, steam room, and Nescens spa treatments

Location: Steps from train station and Gornergratbahn in car-free Zermatt

Family: Private kids club and family rooms with cribs

Ski: On-site ski rental and storage with pass vendor

Must-do experiences

Take the Gornergrat train for breathtaking views of the Matterhorn.
Savor raclette at Restaurant Schäpfli for a true Swiss melt experience.
Visit the Matterhorn Museum to learn about Zermatt's rich history.
Hike to the stunning Five Lakes Walk for stunning Alpine scenery.
Join a guided tour for a unique cheese-making experience in nearby villages.

Location: Perfect

9.7/10Review score

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Highlights from guests

DiningExceptional Flavors

Dishes from the wood-fired kitchen were outstanding. Japanese and grill options were particularly delicious.

Alex from Canada

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Room FeaturesSpacious Suites

Junior suites were immaculate, spacious, and exactly as depicted. Plenty of room to unpack and spread out.

Jamie from Australia

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Spa & LeisureImmaculate Retreat

The spa and pool were huge and immaculate. A wonderful and relaxing experience after a day out.

Morgan from United Kingdom

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Guest ParkingHassle-Free

The hotel efficiently packaged our lost backpack and arranged for DHL pickup, a lifesaver!

Jordan from United States

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Select your room type

Schweizerhof Zermatt - A Small Luxury Hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite
2 persons
30 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Junior Suite Matterhorn View
2 persons
40 sq. feet
1 King-size bed
Balcony
Bathtub
room details
Attica Suite
2 persons
45 sq. feet
1 King-size bed and 1 Sofa bed
Balcony
Bathtub
room details

Show all rooms

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Check-in/ Check-out

Facilities

Schweizerhof Zermatt - A Small Luxury Hotel offers amenities for your comfortable stay and unforgettable experiences

Facilities: Perfect

9.3/10Review score

General

No smoking on site
Wi-Fi
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Security
Luggage storage
Locker room
Ski storage
Allergy-free rooms
Lift
Currency exchange
Coffee shop
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Ski school
Hiking
Cycling
Tennis court
Badminton
Billiard tables
Table tennis
Sports trainer

Guest Parking

No parking available.

Services

Paid shuttle service
Pet amenities available
Room service
Housekeeping
Ski equipment hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Welcome drink

Dining

Restaurant
Snack bar
Bar/ Lounge area
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Board games
Children's menu
Children's play area

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Separate tub and shower
Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
iPad
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Schweizerhof Zermatt - A Small Luxury Hotel Location

Bahnhofstrasse 5, Zermatt, CH-3920

Explore Zermatt

Local Highlights

Matterhorn Museum

5 minutes' walk

Museum showcasing Zermatt's history, culture, and the iconic Matterhorn. Features engaging exhibitions and guided tours.

Mountaineer's Cemetery

6 minutes' walk

Historical cemetery honoring climbers who lost their lives in the Alps. Offers a serene atmosphere and poignant tributes.

Gorner Gorge

25 minutes' walk

Scenic gorge known for its stunning rock formations and glacial waters. Explore paths with breathtaking views.

Hiking Trails

25 minutes' walk

Diverse trails for all skill levels, showcasing stunning views of the Matterhorn. Accessible directly from the hotel.

Forest Fun-Park Zermatt

16 minutes' walk

Adventure park featuring zip lines and treetop challenges. Perfect for thrill-seekers and families looking for fun.

Steakhouse 'zur alten Muhle'

1 minute' walk

Cozy steakhouse known for its premium cuts and rustic décor. Perfect for meat lovers and offers a varied wine list.

China Garden

2 minutes' walk

Charming restaurant offering authentic Chinese cuisine. Ideal for families; vegetarian options available.

Republic Zermatt

2 minutes' walk

Lively bar offering craft cocktails and live music. Great for socializing and enjoying the vibrant Zermatt nightlife.

St Peter's English Church

5 minutes' walk

Historic church known for its peaceful ambiance and community events. Hosts family-friendly concerts and gatherings.

Getting around

City Centre
Zermatt 4 min · 1000 ft
Airports
Sion (SIR) 125 min · 51.4 mi
Agno (LUG) 301 min · 124.7 mi
Train
Zermatt railway station 3 min · 700 ft
Train 2 min · 400 ft
Bus
Bus stop 18 min · 7.2 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 07:00-12:00

Guest Parking

No parking available.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

A full breakfast is served at the price of CHF 35.0 per person.

Pets

Pets are allowed on request.

Languages

English, German, Spanish, Italian, Portuguese, Greek, Russian

Year renovated:

2007

Number of floors:

Number of rooms:

Former name

"Schweizerhof Zermatt Hotel"

Reviews and Ratings

Feedback about Schweizerhof Zermatt - A Small Luxury Hotel from previous guests about their experience.

Review score

Based on 431 verified reviews

9.2 /10

Perfect

94 %

Recommend

Breakfast

9.1/10

Cleanliness

9.4/10

Comfort

9.6/10

Facilities

9.3/10

Free Wi-Fi

9.5/10

Location

9.7/10

Paid Wi-Fi

8.5/10

Staff

9.4/10

Value for money

8.4/10

Pros

Really good dining

Comfortable beds

Matterhorn views

Attentive staff

Cons

Room noise issues

Breakfast service delays

Limited air conditioning

based on 118 reviews

4.5/5

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Questions of the users

About Schweizerhof Zermatt - A Small Luxury Hotel

What distance is it to the nearest ski lift, and is there a place to store ski equipment?

12 November 2024

The nearest ski lift, Gornergrad, is just 100 meters away. A ski locker room is available for storing your equipment.

Are children allowed to use the swimming pool or jacuzzi facilities?

23 October 2024

Children are welcome to use the swimming pool and jacuzzi, but they must be supervised by an adult at all times.

Can you confirm if double rooms feature a balcony with a view of the Matterhorn?

15 September 2024

All Double Rooms with Partial Matterhorn views include a balcony from which you can enjoy the scenery.

Do Junior Suites boast a balcony with a scenic view, and is complimentary pickup offered from the train station?

8 December 2024

Yes, all Junior Suites with Matterhorn views have balconies, and complimentary pickup from Zermatt train station is also provided.

Is there a shuttle service to transport guests from the train station to the hotel?

2 January 2025

A shuttle service is provided between the hotel and the train station from morning until evening. Taxis are available at night, and it's only a 3-minute walk from the station to the hotel.

Can a double room accommodate two adults and a child without needing an extra bed?

19 February 2025

While a double room can accommodate two adults and a child, an extra charge of 50 CHF per night will apply for the child.

How accessible is parking for guests arriving by car?

30 January 2025

Zermatt is car-free, so guests must park in Täsch and travel by shuttle or taxi to reach the hotel. No parking is available at the hotel itself.

Are pets allowed at the hotel and are there any associated fees?

15 March 2025

Dogs are welcome at the hotel for a small nightly fee, and they can also join guests in the restaurants.

Can guests expect air conditioning in the rooms?

5 April 2025

Due to environmental regulations in Switzerland, air conditioning is not provided in the rooms. However, fans are available upon request at the reception.

Is there a restaurant available within the hotel for dining options?

18 February 2025

Yes, there are dining options available at the hotel, offering various culinary delights for guests to enjoy.